Terms & Conditions – Orlik IT

Effective date: 1 January 2026
Last updated: 29 January 2026

These Terms and Conditions govern your use of the website www.orlik.co.za and all services provided by Orlik IT (“we”, “us”, “our”).

By using our website or engaging our services, you agree to these Terms and Conditions.

1. About Orlik IT

Orlik IT is a South African IT services company providing:

Managed IT services

Cybersecurity

Networking and cabling

Cloud and Microsoft 365 solutions

Backup and disaster recovery

Ecommerce and web systems

Hardware and software supply

Technical support and consulting

2. Use of Our Website

You may use our website for lawful purposes only. You may not:

Attempt to gain unauthorised access

Disrupt or interfere with systems

Use the website for fraud, spam, or unlawful activity

Copy, scrape, or resell website content without permission

We may suspend or block access if abuse is detected.

3. Quotes and Pricing

All quotes provided by Orlik IT:

Are valid for 14 days unless stated otherwise

Are subject to availability

Exclude VAT unless otherwise stated

Pricing may change due to:

Supplier price changes

Exchange rate fluctuations

Scope changes

Urgent or after-hours work

4. Service Delivery

We will provide services in a professional and commercially reasonable manner.

However, Orlik IT cannot guarantee:

100% uptime

That third-party systems (Microsoft, Google, hosting providers, etc.) will never fail

That cyber threats can be eliminated entirely

We will always act in good faith to resolve issues.

5. Client Responsibilities

You agree to:

Provide accurate and complete information

Maintain valid licences for software

Use systems lawfully

Maintain your own backups unless contracted otherwise

Protect your passwords and user access

Orlik IT is not responsible for loss caused by:

Client negligence

Weak passwords

Malware introduced by users

Unlicensed or pirated software

6. Payment Terms

Unless otherwise agreed:

Invoices are payable within 7 days

Overdue accounts may result in service suspension

Hardware and software must be paid before delivery

Late payments may incur:

Interest

Legal recovery costs

7. Intellectual Property

All intellectual property developed by Orlik IT (including scripts, systems, documentation and designs) remains the property of Orlik IT unless otherwise agreed in writing.

Clients receive a licence to use deliverables for their business.

8. Limitation of Liability

Orlik IT is not liable for:

Loss of profits

Loss of data

Business interruption

Indirect or consequential damages

Failures caused by third-party providers

Our total liability is limited to the value of the services paid in the preceding 3 months.

9. Data Protection

We comply with the Protection of Personal Information Act (POPIA).
Personal data is handled in accordance with our Privacy Policy.

10. Suspension or Termination

We may suspend or terminate services if:

Payment is overdue

Systems are abused

Illegal activity is detected

Security risks exist

Clients may cancel services with written notice, subject to contractual terms.

11. Force Majeure

We are not liable for failure to perform due to:

Power outages

Internet failures

Cyber attacks

Natural disasters

Government action

Supplier outages

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa.
Any disputes will be handled in South African courts.

13. Changes to These Terms

We may update these Terms from time to time.
The latest version will always be available at www.orlik.co.za.

14. Contact Details

Orlik IT
Website: www.orlik.co.za
Email: guy@orlik.co.za