Privacy Policy

Effective date: 1 January 2026
Last updated: 29 January 2026

Orlik IT (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), No. 4 of 2013 and other applicable South African data-protection laws.

This Privacy Policy applies to all users of our website www.orlik.co.za, our services, and any communication with Orlik IT.

1. Who We Are

Orlik IT is a South African IT services company providing:

Managed IT services

Cybersecurity

Networking and cabling

Cloud solutions

Microsoft 365

Backup and disaster recovery

Ecommerce and online systems

Hardware and software supply

IT support and consulting

Website: www.orlik.co.za

2. What Personal Information We Collect

We may collect the following personal information when you use our website, contact us, or become a client:

2.1 Information you provide

Full name

Company name

Email address

Phone number

Physical or billing address

Technical or IT-related information required to provide services

Payment and invoicing details

Support tickets and communications

2.2 Information collected automatically

When you visit our website, we may collect:

IP address

Browser type and version

Device type

Pages visited

Date and time of visit

Referring website

This data is used for security, analytics and performance optimisation.

3. Why We Collect Your Information

We collect and use personal information to:

Provide IT services and support

Respond to enquiries and requests

Manage contracts and billing

Provide system monitoring and security

Communicate about service updates

Maintain legal and regulatory compliance

Improve our website and services

Protect against fraud, abuse, or security threats

We only collect what is necessary and relevant for these purposes.

4. Legal Basis for Processing

We process personal information under POPIA based on:

Your consent

Performance of a contract

Legal obligations

Legitimate business interests (such as cybersecurity, fraud prevention, and service delivery)

5. How We Store and Protect Your Data

Orlik IT takes data security extremely seriously.

We use:

Secure servers and encrypted connections

Firewall and intrusion-prevention systems

Restricted staff access

Secure backups

Professional IT security practices

We take reasonable technical and organisational measures to prevent:

Loss

Unauthorised access

Unlawful processing

Data breaches

6. Who We Share Your Data With

We do not sell your personal information.

We may share data only when necessary with:

Cloud providers (Microsoft, Google, hosting providers)

Backup and security providers

Payment processors

Accounting and legal service providers

Regulatory authorities when legally required

All service providers are required to protect your data.

7. International Data Transfers

Some services we use (such as Microsoft 365, Google, cloud backups, or hosting platforms) may store data outside South Africa.
We ensure that such providers comply with international data-protection and security standards.

8. Cookies and Tracking

Our website may use cookies to:

Improve performance

Analyse traffic

Provide better user experience

You may disable cookies in your browser, but this may affect website functionality.

9. Your Rights

Under POPIA, you have the right to:

Access your personal information

Request correction of incorrect data

Request deletion (where legally possible)

Object to processing

Withdraw consent

Lodge a complaint with the Information Regulator

You can exercise your rights by contacting us.

10. How Long We Keep Your Data

We retain personal data only for as long as:

Required by law

Necessary to provide services

Needed for accounting, security, or legal purposes

After this, data is securely deleted or anonymised.

11. Data Breaches

If a data breach occurs that affects your personal information, Orlik IT will:

Investigate immediately

Take corrective action

Notify affected parties if required by law

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available at www.orlik.co.za.

14. Contact Us

If you have any questions or requests regarding your personal data, please contact:

Orlik IT
Website: www.orlik.co.za
Email: guy@orlik.co.za